Account Management

We know policy questions, service requests and claims don't always happen Monday through Friday, 8 am - 5 pm! We have partnered with several of our top carriers, so our clients have access to service centers with extended hours when we're not available, it's a holiday or our office is closed.

MSI:

Acct Management: [email protected]

Accounting/Billing: [email protected] or 972.855.3587

Claims: [email protected]

Technical: [email protected]

CNA:

Phone: 877.724.2669

Email: [email protected]

Hartford:

Phone: 877.853.2582

Email: [email protected]

Liberty Mutual:

Phone: 866.290.2920

Email: [email protected]

Travelers:

Phone: 888.661.3938

Email: [email protected]

Existing Customer Portal Log-Ins

At BIG Insurance, we go beyond property and casualty coverage—we’re your trusted partner in real estate risk management. Founded by investors for investors, we provide tailored insurance solutions for SFR and MFR properties nationwide.

$2,500 Deductible

$5,000 Deductible

REI Choice